Fred Kaauw

Projectmanager / Service Delivery Manager

IT projects are managed under a service delivery accountability model, ensuring that outcomes directly support daily service operations.

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Fred Kaauw

Expertise

Focus Areas

  • IT Project Management
  • Migrations, Integrations, Cloud, M365 & Azure
  • Service Delivery & contract management
  • Process improvement, continuity and compliance

Skills

  • IT management
  • Project management
  • contract management
  • Service Delivery Management

Stakeholder Management

Effective collaboration with executives, departments, external partners, and vendors. From boardroom to operational level.

Process Improvement

Optimizing business processes through analysis, redesign, and implementation. Focus on efficiency, quality, and measurable results.

IT solutions for organizations

A professional IT environment should be reliable, secure and practical to use. I help organizations set up, improve and manage the digital foundation that supports their daily operations.

From website and email to Microsoft 365, custom applications, permission structures and vendor agreements: I create clarity, make choices concrete and ensure technology supports the way people work. No unnecessary complexity, but an environment that can grow with the organization and remains manageable.

I combine technical knowledge with experience in project management and service delivery. This allows me to support both the implementation and the control of progress, quality and continuity.

Digital foundation

Website, domains, hosting, DNS, email and security clearly configured and documented.

Microsoft 365 setup

Mail, Teams, SharePoint, OneDrive, permissions, MFA and administration aligned with work processes.

Management and continuity

Control over vendors, agreements, backups, access and practical support during changes.

Custom applications

Tailored applications for workflows, invoicing or internal tools where a standard solution does not fit.

About me

As a senior IT Projectmanager, I have been managing complex IT projects since 2006. Building on a solid technical foundation — for which I was ultimately responsible in earlier roles — I combine a sharp focus on results, quality and predictable delivery with a pragmatic approach.

I lead multidisciplinary teams, align stakeholders and manage scope, planning and budget, without losing sight of user value. With experience in both line and vendor management, I guide projects in cloud, infrastructure and applications. These are projects with demonstrable impact on organization and work processes, where technical choices and business operations are closely interrelated.

Approach

Successful transformation requires more than good planning. It's about connecting strategy, technology, and people. My approach is pragmatic and results-oriented: I ensure clear structure and governance while remaining agile when the situation demands. Transparent communication to all stakeholders, proactive risk management, and continuous focus on business value are central. Empowering teams and choosing progress over perfection ensures that change is not only implemented but truly sticks.

Contact

Curious how I can help your organization? Feel free to contact me for an informal conversation.

Email: info@kaauw.nl
Location: Netherlands